Privacy
Policy
BIGHIT MUSIC AUDITION Privacy Policy
This Privacy Policy has been prepared pursuant to the relevant laws of the Republic of Korea.
BIGHIT MUSIC Co., Ltd. (hereinafter referred to as the "Company") values the personal information of audition applicants (hereinafter "Applicants") and complies with laws regarding the protection personal information.
The Company discloses through its Privacy Policy the purposes and methods of the use of personal information provided by Applicants and measures and actions taken to protect personal information. If the event of any changes to this Privacy Policy, the Company will announce such changes through notices on its website (or via individual notice).
1. Personal Information Collected
For purposes including audition applications and selection of successful candidates, the Company collects the following personal information:
1) BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
General audition applicant information |
Email address, name, gender, date of birth, address, mobile phone number, photographs/audio files/videos/other creative content uploaded by the Applicant, application method, height, SNS ID, messenger app ID, personal interests, country |
|
Global audition applicant information |
Name, address, email address, contact information, legal guardian’s contact information, gender, date of birth, photographs/videos uploaded by the Applicant, application method |
|
Information for verification of identity of legal representative of Applicants under 14 |
Name, phone number, email address |
|
Information automatically created/collected upon audition application |
Service history (time and date of visit, IP information, records of improper use, etc.), device information (unique device identification value, OS version), country of access |
|
Information collected for email inquiries |
Name, email address |
2) AUDITION promotion event via social media
|
Type |
Personal information collected |
|
Mandatory |
Applicant’s or recommender’s social media ID (public account) |
3) Auditions outside of the BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number, height, training experience, social media accounts, legal guardian contact information, hobbies, special talents, favorite artists |
|
Optional |
School, weight, height of parents |
2. Purposes of Collection and Use of Personal Information
The Company utilizes the collected personal information for the following purposes:
- Notification and disclosure of audition results and training-related matters
- Applicant identity verification and prevention of duplicate applications
- Notification of audition events
- User satisfaction Survey on the audition
- Verification of identity of legal representatives of Applicants under the age of 14
- Handling complaints and inquiries
3. Period of Retention and Use of Personal Information
In general, personal information will be promptly disposed of once the purposes of collection and use have been accomplished. However, in cases where the retention and use period consented to by the Applicant has not expired, or when required by relevant laws and regulations, the information may be retained for a certain period of time. The retention periods are as follows:
- Information retained due to the Company’s internal policies: 3 years (for the prevention and detection of misuse, notification of audition events)
- Website visit records and related logs such as access history: 3 months (Protection of Communications Secrets Act)
4. Process and Methods for Destroying Personal Information
In general, the Company will delete and destroy personal information promptly after the purposes of collection and use have been achieved. The information is destroyed according to the following procedures and methods:
- Disposal Procedure
The information you provide for the audition will be stored in the company’s database (or in a separate document cabinet in the case of physical documents) and retained for a certain period in accordance with internal policies and other relevant laws and regulations on personal information (refer to period of retention and use). The information will not be used for any purpose other than retention, unless otherwise required by law.
- Disposal Method
Personal information stored in electronic file format will be permanently deleted using technology that ensures the records cannot be recovered. Personal information printed on paper will be shredded for disposal.
5. Provision of Personal Information to Third Parties
In general, the Company does not provide the Applicant’s personal information to external parties. However, in specific cases for purposes such as providing additional audition opportunities, the Company may disclose the information to domestic and overseas affiliates of HYBE with the consent of the information provider, in compliance with relevant laws and through legally prescribed procedures.
|
Receiving party |
Purpose of use of personal information by receiving party |
Information provided |
Period of retention and use |
|
HYBE Co. Ltd. |
Provision of comprehensive consigned business-related services |
All of Section 1 Items of Personal Information Collected |
3 years |
|
Source Music Co. Ltd., BELIFT LAB Inc., KOZ Entertainment Co., PLEDIS Entertainment Co. Ltd., ADOR Co. |
Provision of additional audition opportunities within HYBE Labels |
6. Consignment of Collected Personal Information
For the purposes of providing more specialized services, the Company outsources the processing of personal information to external professional agencies as indicated below. The Company takes necessary measures in accordance with relevant laws to ensure the secure management of the Applicant’s personal information.
1) In cases where the personal information processing is consigned to Korean companies for service utilization purposes
|
Consignee |
Details of consigned work |
|
Amazon Web Services, Inc. (Seoul) |
Provision of Amazon Global Cloud services |
|
HYBE Co. Ltd. |
Website operation and maintenance, new talent development services, audition marketing services |
|
digitalDigm Inc. |
Website operation and maintenance |
7. International Transfers of Personal Information
The Company may transfer or manage a member’s information overseas as indicated below for the purposes of providing services and enhancing user convenience. The details of the Company’s overseas transfer of personal information are as follows.
1) Consignment of personal information processing
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention |
|
: Zendesk, Inc (USA) (Point of contact : John Geschke) |
USA Contact information : Address: 1019 Market Street, San Francisco, CA 94103 / Phone number : (415) 418-7506 |
Transmission via network at the time of registration of 1:1 customer inquiry and at the time of email transmission |
Information collected for email inquiries from Section 1 |
Retained for 3 years for processing customer inquiries and by Company policy |
2) Provision of Personal Information to Third Parties
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention |
|
HYBE Labels Japan Inc. |
Japan Izumi Shiba Daimon BLDG 2F, 2-2-11 Shibadaimon, Minato-ku, Tokyo / hybelabelsjapan-audition@hybecorp.com |
Transmission via network at the point of sharing applicant information |
All of Section 1 Items of Personal Information Collected |
Provision of additional audition opportunities within HYBE Labels / 3 years |
|
HYBE America Inc. |
USA 2121 Avenue of the Stars, Los Angeles, CA 90067 / privacy@hybegeffen-audition.com |
8. Rights and exercise of rights by Applicant and legal representative
- The Applicant (and legal representative for Applicants under 14 years of age) have the right to access and request revisions to the Applicant’s personal information registered in the system at any time.
- To access or revise personal information, Applicants (or their legal representatives for Applicants under 14 years of age) can contact the Personal Information Protection Officer by email, and we will promptly take appropriate action.
- If an Applicant (or their legal representative for Applicants under 14 years of age) requests correction of any errors in their personal information, the relevant information will not be used or provided until the correction has been completed.
- Personal information deleted upon the Applicant’s request (or their legal representative for Applicants under 14 years of age) will be processed as specified in “Period of retention and use of personal information”, and it will not be accessed or used for any other purposes.
- In the event of a request for access, correction, deletion, or suspension of processing of information as per the individual’s rights, the Company will take steps to verify whether the individual making such a request is the actual subject of the information or a legitimate representative.
9. Installation, operation, and declining consent to personal information collection devices
Cookies are small pieces of text files that are installed onto the user’s PC by a website via the user’s Web browser when the user accesses the website. When a user revisits the website, the site server reads the contents of the cookie stored on the user’s PC to maintain the user’s settings and provide an optimal internet service environment. The user has the right to choose regarding cookies and may adjust browser settings to permit all cookies, receive prompts when cookies are installed, or refuse all cookies. However, refusing to store cookies may lead to certain limitations in service.
How to configure cookies
- Example: The Applicant may adjust the settings of the browser being used by the Applicant to permit all cookies, receive prompts when cookies are installed, or refuse all cookies.
- Adjusting settings (for Internet Explorer): Tools -> Internet Options -> Privacy
10. Technical/administrative measures to protect personal information
1) The Company takes the following technical measure to ensure that the Applicant’s personal information does not become lost, stolen, exposed, altered/falsified, or damaged:
- The Applicant’s personal information is protected via passwords and encrypted data. However, the Applicant’s password or personal information are susceptible to exposure through various means including accessing the Internet in public places. It is vital to take all measures to protect personal information and maintain vigilance.
Applicants are therefore strongly urged to refrain from exposing or providing their personal information to others and to responsibly manage their personal information. The Company is not liable for any issues that arise due to the personal mistakes of Applicants or the inherent risks of the internet. - The personal information of Applicants is protected by password and encryption. Important data is protected by additional security measures by encrypting the file and data.
- The Company uses anti-virus programs as preventive measures against harm from computer viruses, and such programs are updated regularly. If a virus is detected, a vaccine is provided immediately after it is available to ensure that the system is cleansed and your personal information is protected.
- The Company utilizes safe encryption algorithms to transmit personal information over its networks.
- The Company has a breach detection and containment system that is monitored and managed 24 hours in order to prevent personal information from being divulged or damaged by hacking or a virus. Redundant attack detection and prevention systems are in place to prepare for any incident.
2) The Company acknowledges the importance of protecting the Applicant’s personal information and as such, places reasonable restrictions on employees that handle personal information. In an effort to safeguard personal information, the chief privacy officer periodically trains the employees responsible for handling privacy information. In addition, the Company regularly reviews its performance on the implementation of the commitments set out in this Policy and the compliance by relevant employees so that any breach is either remedied or improved and other necessary measures are adopted.
11. Inquiries and complaints regarding personal information
The Company has designated the following department and personal information protection officer to protect the personal information of information providers and manage any inquiries and complaints related to personal information.
|
Personal Information Protection Officer |
|
|
Name |
Sung Koo Ryeo |
|
Position |
Chief Privacy Officer (CPO) |
|
|
audition@bighitmusic.co.kr |
|
Privacy-related assistance department |
|
|
|
audition@bighitmusic.co.kr |
Applicants can report any inquiries or matters related to personal information that occurred during the use of the Company's service to the CPO or related departments. The Company will respond promptly to reports submitted by Applicants. Please contact the agencies listed below if you require further information or wish to report an issue related to privacy violations.
|
Items |
Website address |
Phone number |
|
Personal Information Infringement Report Center |
118 |
|
|
High-Tech and Financial Crimes Investigation Division of Supreme Prosecutors’ Office |
02-3480-2000 |
|
|
Cyber Safety Bureau of the National Police Agency |
182 |
|
|
Personal Information Dispute Mediation Committee |
1833-6972 |
12. Policies regarding minors
When collecting personal information of children under the age of 14 years or the age of minority under applicable laws in the corresponding jurisdiction for the purposes of applying to Global Auditions, the Company takes additional measures to protect the personal information of minors as follows:
1) The Company will notify the guardian of the Company’s Privacy Policy, including the types of information collected, purposes of collection, sharing of information.
2) The legal representative will be granted access to the child's personal information / be able to revise or delete personal information / be able to suspend processing of personal information / revoke consent provided previously.
3) Collecting information beyond what is necessary for taking part in the audition will be restricted.
13. Obligation to notify
This Privacy Policy is subject to addition, deletion, or modification in accordance with government and company policy changes. Any changes to the policy will be immediately announced through the website. This policy will take effect from the effective date stated below.
Current Effective Date : April 29, 2024
BIGHIT MUSIC AUDITION Privacy Policy
This Privacy Policy has been prepared pursuant to the relevant laws of the Republic of Korea.
BIGHIT MUSIC Co., Ltd. (hereinafter referred to as the "Company") values the personal information of audition applicants (hereinafter "Applicants") and complies with laws regarding the protection personal information.
The Company discloses through its Privacy Policy the purposes and methods of the use of personal information provided by Applicants and measures and actions taken to protect personal information. If the event of any changes to this Privacy Policy, the Company will announce such changes through notices on its website (or via individual notice).
1. Personal Information Collected
For purposes including audition applications and selection of successful candidates, the Company collects the following personal information:
1) BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
General audition applicant information |
Email address, name, gender, date of birth, address, mobile phone number, photographs/audio files/videos/other creative content uploaded by the Applicant, application method, height, SNS ID, messenger app ID, personal interests, country |
|
Global audition applicant information |
Email address, name, gender, date of birth, address, country, photographs/videos/other creative content uploaded by the Applicant, application method |
|
Information for verification of identity of legal representative of Applicants under 14 |
Name, phone number, email address |
|
Information automatically created/collected upon audition application |
Service history (time and date of visit, IP information, records of improper use, etc.), device information (unique device identification value, OS version), country of access |
|
Information collected for email inquiries |
Name, email address |
2) AUDITION promotion event via social media
|
Type |
Personal information collected |
|
Mandatory |
Applicant’s or recommender’s social media ID (public account) |
3) Auditions outside of the BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number, height, training experience, social media accounts, legal guardian contact information, hobbies, special talents, favorite artists |
|
Optional |
School, weight, height of parents |
2. Purposes of Collection and Use of Personal Information
The Company utilizes the collected personal information for the following purposes:
- Notification and disclosure of audition results and training-related matters
- Applicant identity verification and prevention of duplicate applications
- Notification of audition events
- Verification of identity of legal representatives of Applicants under the age of 14
- Handling complaints and inquiries
3. Period of Retention and Use of Personal Information
In general, personal information will be promptly disposed of once the purposes of collection and use have been accomplished. However, in cases where the retention and use period consented to by the Applicant has not expired, or when required by relevant laws and regulations, the information may be retained for a certain period of time. The retention periods are as follows:
- Information retained due to the Company’s internal policies: 3 years (for the prevention and detection of misuse, notification of audition events)
- Website visit records and related logs such as access history: 3 months (Protection of Communications Secrets Act)
4. Process and Methods for Destroying Personal Information
In general, the Company will delete and destroy personal information promptly after the purposes of collection and use have been achieved. The information is destroyed according to the following procedures and methods:
- Disposal Procedure
The information you provide for the audition will be stored in the company’s database (or in a separate document cabinet in the case of physical documents) and retained for a certain period in accordance with internal policies and other relevant laws and regulations on personal information (refer to period of retention and use). The information will not be used for any purpose other than retention, unless otherwise required by law.
- Disposal Method
Personal information stored in electronic file format will be permanently deleted using technology that ensures the records cannot be recovered. Personal information printed on paper will be shredded for disposal.
5. Provision of Personal Information to Third Parties
In general, the Company does not provide the Applicant’s personal information to external parties. However, in specific cases for purposes such as providing additional audition opportunities, the Company may disclose the information to domestic and overseas affiliates of HYBE with the consent of the information provider, in compliance with relevant laws and through legally prescribed procedures.
|
Receiving party |
Purpose of use of personal information by receiving party |
Information provided |
Period of retention and use |
|
HYBE Co. Ltd. |
Provision of comprehensive consigned business-related services |
All of Section 1 Items of Personal Information Collected |
3 years |
|
Source Music Co. Ltd., BELIFT LAB Inc., KOZ Entertainment Co., PLEDIS Entertainment Co. Ltd., ADOR Co. |
Provision of additional audition opportunities within HYBE Labels |
6. Consignment of Collected Personal Information
For the purposes of providing more specialized services, the Company outsources the processing of personal information to external professional agencies as indicated below. The Company takes necessary measures in accordance with relevant laws to ensure the secure management of the Applicant’s personal information.
1) In cases where the personal information processing is consigned to Korean companies for service utilization purposes
|
Consignee |
Details of consigned work |
|
Amazon Web Services, Inc. (Seoul) |
Provision of Amazon Global Cloud services |
|
HYBE Co. Ltd. |
Website operation and maintenance, new talent development services, audition marketing services |
7. International Transfers of Personal Information
The Company may transfer or manage a member’s information overseas as indicated below for the purposes of providing services and enhancing user convenience. The details of the Company’s overseas transfer of personal information are as follows.
1) Consignment of personal information processing
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention
|
|
: Zendesk, Inc (USA) (Point of contact : John Geschke) |
USA Contact information : Address: 1019 Market Street, San Francisco, CA 94103 / Phone number : (415) 418-7506 |
Transmission via network at the time of registration of 1:1 customer inquiry and at the time of email transmission |
Information collected for email inquiries from Section 1 |
Retained for 3 years for processing customer inquiries and by Company policy |
2) Provision of Personal Information to Third Parties
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention
|
|
HYBE Labels Japan Inc. |
Japan Izumi Shiba Daimon BLDG 2F, 2-2-11 Shibadaimon, Minato-ku, Tokyo / hybelabelsjapan-audition@hybecorp.com |
Transmission via network at the point of sharing applicant information |
All of Section 1 Items of Personal Information Collected |
Provision of additional audition opportunities within HYBE Labels / 3 years |
|
HYBE America Inc. |
USA 2121 Avenue of the Stars, Los Angeles, CA 90067 / privacy@hybegeffen-audition.com |
8. Rights and exercise of rights by Applicant and legal representative
- The Applicant (and legal representative for Applicants under 14 years of age) have the right to access and request revisions to the Applicant’s personal information registered in the system at any time.
- To access or revise personal information, Applicants (or their legal representatives for Applicants under 14 years of age) can contact the Personal Information Protection Officer by email, and we will promptly take appropriate action.
- If an Applicant (or their legal representative for Applicants under 14 years of age) requests correction of any errors in their personal information, the relevant information will not be used or provided until the correction has been completed.
- Personal information deleted upon the Applicant’s request (or their legal representative for Applicants under 14 years of age) will be processed as specified in “Period of retention and use of personal information”, and it will not be accessed or used for any other purposes.
- In the event of a request for access, correction, deletion, or suspension of processing of information as per the individual’s rights, the Company will take steps to verify whether the individual making such a request is the actual subject of the information or a legitimate representative.
9. Installation, operation, and declining consent to personal information collection devices
Cookies are small pieces of text files that are installed onto the user’s PC by a website via
the user’s Web browser when the user accesses the website. When a user revisits the website,
the site server reads the contents of the cookie stored on the user’s PC to maintain the
user’s settings and provide an optimal internet service environment. The user has the right
to choose regarding cookies and may adjust browser settings to permit all cookies, receive
prompts when cookies are installed, or refuse all cookies. However, refusing to store
cookies may lead to certain limitations in service.
How to configure cookies
- Example: The Applicant may adjust the settings of the browser being used by the Applicant to permit all cookies, receive prompts when cookies are installed, or refuse all cookies.
- Adjusting settings (for Internet Explorer): Tools -> Internet Options -> Privacy
10. Technical/administrative measures to protect personal information
1) The Company takes the following technical measure to ensure that the Applicant’s personal information does not become lost, stolen, exposed, altered/falsified, or damaged:
- The Applicant’s personal information is protected via passwords and encrypted data.
However, the Applicant’s password or personal information are susceptible to exposure
through various means including accessing the Internet in public places. It is vital to
take all measures to protect personal information and maintain vigilance.
Applicants are therefore strongly urged to refrain from exposing or providing their personal information to others and to responsibly manage their personal information. The Company is not liable for any issues that arise due to the personal mistakes of Applicants or the inherent risks of the internet. - The personal information of Applicants is protected by password and encryption. Important data is protected by additional security measures by encrypting the file and data.
- The Company uses anti-virus programs as preventive measures against harm from computer viruses, and such programs are updated regularly. If a virus is detected, a vaccine is provided immediately after it is available to ensure that the system is cleansed and your personal information is protected.
- The Company utilizes safe encryption algorithms to transmit personal information over its networks.
- The Company has a breach detection and containment system that is monitored and managed 24 hours in order to prevent personal information from being divulged or damaged by hacking or a virus. Redundant attack detection and prevention systems are in place to prepare for any incident.
2) The Company acknowledges the importance of protecting the Applicant’s personal information and as such, places reasonable restrictions on employees that handle personal information. In an effort to safeguard personal information, the chief privacy officer periodically trains the employees responsible for handling privacy information. In addition, the Company regularly reviews its performance on the implementation of the commitments set out in this Policy and the compliance by relevant employees so that any breach is either remedied or improved and other necessary measures are adopted.
11. Inquiries and complaints regarding personal information
The Company has designated the following department and personal information protection officer to protect the personal information of information providers and manage any inquiries and complaints related to personal information.
|
Personal Information Protection Officer |
|
|
Name |
Sung Koo Ryeo |
|
Position |
Chief Privacy Officer (CPO) |
|
|
audition@bighitmusic.co.kr |
|
Privacy-related assistance department |
|
|
|
audition@bighitmusic.co.kr |
Applicants can report any inquiries or matters related to personal information that occurred during the use of the Company's service to the CPO or related departments. The Company will respond promptly to reports submitted by Applicants. Please contact the agencies listed below if you require further information or wish to report an issue related to privacy violations.
|
Items |
Website address |
Phone number |
|
Personal Information Infringement Report Center |
118 |
|
|
High-Tech and Financial Crimes Investigation Division of Supreme Prosecutors’ Office |
02-3480-2000 |
|
|
Cyber Safety Bureau of the National Police Agency |
182 |
|
|
Personal Information Dispute Mediation Committee |
1833-6972 |
12. Policies regarding minors
When collecting personal information of children under the age of 14 years or the age of minority under applicable laws in the corresponding jurisdiction for the purposes of applying to Global Auditions, the Company takes additional measures to protect the personal information of minors as follows:
1) The Company will notify the guardian of the Company’s Privacy Policy, including the types of information collected, purposes of collection, sharing of information.
2) The legal representative will be granted access to the child's personal information / be able to revise or delete personal information / be able to suspend processing of personal information / revoke consent provided previously.
3) Collecting information beyond what is necessary for taking part in the audition will be restricted.
13. Obligation to notify
This Privacy Policy is subject to addition, deletion, or modification in accordance with government and company policy changes. Any changes to the policy will be immediately announced through the website. This policy will take effect from the effective date stated below.
Current Effective Date : September 23, 2023
This Privacy Policy has been prepared pursuant to the relevant laws of the Republic of Korea.
BIGHIT MUSIC Co., Ltd. (hereinafter referred to as the "Company") values the personal information of audition applicants (hereinafter "Applicants") and complies with laws regarding the protection personal information.
The Company discloses through its Privacy Policy the purposes and methods of the use of personal information provided by Applicants and measures and actions taken to protect personal information. If the event of any changes to this Privacy Policy, the Company will announce such changes through notices on its website (or via individual notice).
1. Personal Information Collected
For purposes including audition applications and selection of successful candidates, the Company collects the following personal information:
1) BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
General audition applicant information |
Email address, name, gender, date of birth, address, mobile phone number, photographs/audio files/videos/other creative content uploaded by the Applicant, application method, height, personal social media accounts, messenger app accounts, personal interests |
|
Global audition applicant information |
Email address, name, gender, date of birth, address, country, photographs/videos/other creative content uploaded by the Applicant, application method |
|
Information for verification of identity of legal representative of Applicants under 14 |
Name, phone number, email address |
|
Information automatically created/collected upon audition application |
Visit history (duration), IP information, cookies, etc. |
|
Information collected for email inquiries |
Name, email address |
2) AUDITION promotion event via social media
|
Type |
Personal information collected |
|
Mandatory |
Applicant’s or recommender’s social media ID (public account) |
3) Auditions outside of the BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number, height, training experience, social media accounts, legal guardian contact information, hobbies, special talents, favorite artists |
|
Optional |
School, weight, height of parents |
2. Purposes of Collection and Use of Personal Information
The Company utilizes the collected personal information for the following purposes:
- Notification and disclosure of audition results and training-related matters
- Applicant identity verification and prevention of duplicate applications
- Notification of audition events
- Verification of identity of legal representatives of Applicants under the age of 14
- Handling complaints and inquiries
3. Period of Retention and Use of Personal Information
In general, personal information will be promptly disposed of once the purposes of collection and use have been accomplished. However, in cases where the retention and use period consented to by the Applicant has not expired, or when required by relevant laws and regulations, the information may be retained for a certain period of time. The retention periods are as follows:
- Information retained due to the Company’s internal policies: 3 years (for the prevention and detection of misuse, notification of audition events)
- Website visit records and related logs such as access history: 3 months (Protection of Communications Secrets Act)
4. Process and Methods for Destroying Personal Information
In general, the Company will delete and destroy personal information promptly after the purposes of collection and use have been achieved. The information is destroyed according to the following procedures and methods:
- Disposal Procedure
The information you provide for the audition will be stored in the company’s database (or in a separate document cabinet in the case of physical documents) and retained for a certain period in accordance with internal policies and other relevant laws and regulations on personal information (refer to period of retention and use). The information will not be used for any purpose other than retention, unless otherwise required by law.
- Disposal Method
Personal information stored in electronic file format will be permanently deleted using technology that ensures the records cannot be recovered. Personal information printed on paper will be shredded for disposal.
5. Provision of Personal Information to Third Parties
In general, the Company does not provide the Applicant’s personal information to external parties. However, in specific cases for purposes such as providing additional audition opportunities, the Company may disclose the information to domestic and overseas affiliates of HYBE with the consent of the information provider, in compliance with relevant laws and through legally prescribed procedures.
|
Receiving party |
Purpose of use of personal information by receiving party |
Information provided |
Period of retention and use |
|
HYBE Co. Ltd. |
Provision of comprehensive consigned business-related services |
All of Section 1 Items of Personal Information Collected |
3 years |
|
Source Music Co. Ltd., BELIFT LAB Inc., KOZ Entertainment Co., PLEDIS Entertainment Co. Ltd., ADOR Co. |
Provision of additional audition opportunities within HYBE Labels |
6. Consignment of Collected Personal Information
For the purposes of providing more specialized services, the Company outsources the processing of personal information to external professional agencies as indicated below. The Company takes necessary measures in accordance with relevant laws to ensure the secure management of the Applicant’s personal information.
1) In cases where the personal information processing is consigned to Korean companies for service utilization purposes
|
Consignee |
Details of consigned work |
|
Amazon Web Services, Inc. (Seoul) |
Provision of Amazon Global Cloud services |
|
HYBE Co. Ltd. |
Website operation and maintenance, new talent development services, audition marketing services |
7. International Transfers of Personal Information
1) Consignment of personal information processing
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention
|
|
: Zendesk, Inc (USA) (Point of contact : John Geschke) |
USA Contact information : Address: 1019 Market Street, San Francisco, CA 94103 / Phone number : (415) 418-7506 |
Transmission via network at the time of registration of 1:1 customer inquiry and at the time of email transmission |
Information collected for email inquiries from Section 1 |
Retained for 3 years for processing customer inquiries and by Company policy |
2) Provision of Personal Information to Third Parties
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention
|
|
HYBE Labels Japan Inc. |
Japan Izumi Shiba Daimon BLDG 2F, 2-2-11 Shibadaimon, Minato-ku, Tokyo / hybelabelsjapan-audition@hybecorp.com |
Transmission via network at the point of sharing applicant information |
All of Section 1 Items of Personal Information Collected |
Provision of additional audition opportunities within HYBE Labels / 3 years |
|
HYBE America Inc. |
USA 2121 Avenue of the Stars, Los Angeles, CA 90067 / privacy@hybegeffen-audition.com |
8. Rights and exercise of rights by Applicant and legal representative
- The Applicant (and legal representative for Applicants under 14 years of age) have the right to access and request revisions to the Applicant’s personal information registered in the system at any time.
- To access or revise personal information, Applicants (or their legal representatives for Applicants under 14 years of age) can contact the Personal Information Protection Officer by email, and we will promptly take appropriate action.
- If an Applicant (or their legal representative for Applicants under 14 years of age) requests correction of any errors in their personal information, the relevant information will not be used or provided until the correction has been completed.
- Personal information deleted upon the Applicant’s request (or their legal representative for Applicants under 14 years of age) will be processed as specified in “Period of retention and use of personal information”, and it will not be accessed or used for any other purposes.
- In the event of a request for access, correction, deletion, or suspension of processing of information as per the individual’s rights, the Company will take steps to verify whether the individual making such a request is the actual subject of the information or a legitimate representative.
9. Installation, operation, and declining consent to personal information collection devices
Cookies are small pieces of text files that are installed onto the user’s PC by a website via
the user’s Web browser when the user accesses the website. When a user revisits the website,
the site server reads the contents of the cookie stored on the user’s PC to maintain the
user’s settings and provide an optimal internet service environment. The user has the right
to choose regarding cookies and may adjust browser settings to permit all cookies, receive
prompts when cookies are installed, or refuse all cookies. However, refusing to store
cookies may lead to certain limitations in service.
How to configure cookies
- Example: The Applicant may adjust the settings of the browser being used by the Applicant to permit all cookies, receive prompts when cookies are installed, or refuse all cookies.
- Adjusting settings (for Internet Explorer): Tools -> Internet Options -> Privacy
10. Technical/administrative measures to protect personal information
1) The Company takes the following technical measure to ensure that the Applicant’s personal information does not become lost, stolen, exposed, altered/falsified, or damaged:
- The Applicant’s personal information is protected via passwords and encrypted data.
However, the Applicant’s password or personal information are susceptible to exposure
through various means including accessing the Internet in public places. It is vital to
take all measures to protect personal information and maintain vigilance.
Applicants are therefore strongly urged to refrain from exposing or providing their personal information to others and to responsibly manage their personal information. The Company is not liable for any issues that arise due to the personal mistakes of Applicants or the inherent risks of the internet. - The personal information of Applicants is protected by password and encryption. Important data is protected by additional security measures by encrypting the file and data.
- The Company uses anti-virus programs as preventive measures against harm from computer viruses, and such programs are updated regularly. If a virus is detected, a vaccine is provided immediately after it is available to ensure that the system is cleansed and your personal information is protected.
- The Company utilizes safe encryption algorithms to transmit personal information over its networks.
- The Company has a breach detection and containment system that is monitored and managed 24 hours in order to prevent personal information from being divulged or damaged by hacking or a virus. Redundant attack detection and prevention systems are in place to prepare for any incident.
2) The Company acknowledges the importance of protecting the Applicant’s personal information and as such, places reasonable restrictions on employees that handle personal information. In an effort to safeguard personal information, the chief privacy officer periodically trains the employees responsible for handling privacy information. In addition, the Company regularly reviews its performance on the implementation of the commitments set out in this Policy and the compliance by relevant employees so that any breach is either remedied or improved and other necessary measures are adopted.
11. Inquiries and complaints regarding personal information
The Company has designated the following department and personal information protection officer to protect the personal information of information providers and manage any inquiries and complaints related to personal information.
|
Personal Information Protection Officer |
|
|
Name |
Sung Koo Ryeo |
|
Position |
Chief Privacy Officer (CPO) |
|
|
audition@bighitmusic.co.kr |
|
Privacy-related assistance department |
|
|
|
audition@bighitmusic.co.kr |
Applicants can report any inquiries or matters related to personal information that occurred during the use of the Company's service to the CPO or related departments. The Company will respond promptly to reports submitted by Applicants. Please contact the agencies listed below if you require further information or wish to report an issue related to privacy violations.
|
Items |
Website address |
Phone number |
|
Personal Information Infringement Report Center |
118 |
|
|
High-Tech and Financial Crimes Investigation Division of Supreme Prosecutors’ Office |
02-3480-2000 |
|
|
Cyber Safety Bureau of the National Police Agency |
182 |
|
|
Personal Information Dispute Mediation Committee |
1833-6972 |
12. Policies regarding minors
When collecting personal information of children under the age of 14 years or the age of minority under applicable laws in the corresponding jurisdiction for the purposes of applying to Global Auditions, the Company takes additional measures to protect the personal information of minors as follows:
1) The Company will notify the guardian of the Company’s Privacy Policy, including the types of information collected, purposes of collection, sharing of information.
2) The legal representative will be granted access to the child's personal information / be able to revise or delete personal information / be able to suspend processing of personal information / revoke consent provided previously.
3) Collecting information beyond what is necessary for taking part in the audition will be restricted.
13. Obligation to notify
This Privacy Policy is subject to addition, deletion, or modification in accordance with government and company policy changes. Any changes to the policy will be immediately announced through the website. This policy will take effect from the effective date stated below.
Current Effective Date : August 21, 2023
This Privacy Policy has been prepared pursuant to the relevant laws of the Republic of Korea.
BIGHIT MUSIC Co., Ltd. (hereinafter referred to as the "Company") values the personal information of audition applicants (hereinafter "Applicants") and complies with laws regarding the protection personal information.
The Company discloses through its Privacy Policy the purposes and methods of the use of personal information provided by Applicants and measures and actions taken to protect personal information. If the event of any changes to this Privacy Policy, the Company will announce such changes through notices on its website (or via individual notice).
1. Personal Information Collected
For purposes including audition applications and selection of successful candidates, the Company collects the following personal information:
1) BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
General audition applicant information |
Email address, name, gender, date of birth, address, mobile phone number, photographs/audio files/videos/other creative content uploaded by the Applicant, application method, height, personal social media accounts, messenger app accounts, personal interests |
|
Global audition applicant information |
Name, email address, gender, date of birth, address, photographs/videos/other creative content uploaded by the Applicant, application method |
|
Information for verification of identity of legal representative of Applicants under 14 |
Name, phone number, email address |
|
Information automatically created/collected upon audition application |
Visit history (duration), IP information, cookies, etc. |
|
Information collected for email inquiries |
Name, email address, phone number |
2) AUDITION promotion event via social media
|
Type |
Personal information collected |
|
Mandatory |
Applicant’s or recommender’s social media ID (public account) |
3) Auditions outside of the BIGHIT MUSIC AUDITION Website
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number, height, training experience, social media accounts, legal guardian contact information, hobbies, special talents, favorite artists |
|
Optional |
School, weight, height of parents |
2. Purposes of Collection and Use of Personal Information
The Company utilizes the collected personal information for the following purposes:
- Notification and disclosure of audition results and training-related matters
- Applicant identity verification and prevention of duplicate applications
- Notification of audition events
- Verification of identity of legal representatives of Applicants under the age of 14
- Handling complaints and inquiries
3. Period of Retention and Use of Personal Information
In general, personal information will be promptly disposed of once the purposes of collection and use have been accomplished. However, in cases where the retention and use period consented to by the Applicant has not expired, or when required by relevant laws and regulations, the information may be retained for a certain period of time. The retention periods are as follows:
- Information retained due to the Company’s internal policies: 3 years (for the prevention and detection of misuse, notification of audition events)
- Website visit records and related logs such as access history: 3 months (Protection of Communications Secrets Act)
4. Process and Methods for Destroying Personal Information
In general, the Company will delete and destroy personal information promptly after the purposes of collection and use have been achieved. The information is destroyed according to the following procedures and methods:
- Disposal Procedure
The information you provide for the audition will be stored in the company’s database (or in a separate document cabinet in the case of physical documents) and retained for a certain period in accordance with internal policies and other relevant laws and regulations on personal information (refer to period of retention and use). The information will not be used for any purpose other than retention, unless otherwise required by law.
- Disposal Method
Personal information stored in electronic file format will be permanently deleted using technology that ensures the records cannot be recovered. Personal information printed on paper will be shredded for disposal.
5. Provision of Personal Information to Third Parties
In general, the Company does not provide the Applicant’s personal information to external parties. However, in specific cases for purposes such as providing additional audition opportunities, the Company may disclose the information to domestic and overseas affiliates of HYBE with the consent of the information provider, in compliance with relevant laws and through legally prescribed procedures.
|
Receiving party |
Purpose of use of personal information by receiving party |
Information provided |
Period of retention and use |
|
HYBE Co. Ltd. |
Provision of comprehensive consigned business-related services |
All of Section 1 Items of Personal Information Collected |
3 years |
|
Source Music Co. Ltd., BELIFT LAB Inc., KOZ Entertainment Co., PLEDIS Entertainment Co. Ltd., ADOR Co. |
Provision of additional audition opportunities within HYBE Labels |
6. Consignment of Collected Personal Information
For the purposes of providing more specialized services, the Company outsources the processing of personal information to external professional agencies as indicated below. The Company takes necessary measures in accordance with relevant laws to ensure the secure management of the Applicant’s personal information.
1) In cases where the personal information processing is consigned to Korean companies for service utilization purposes
|
Consignee |
Details of consigned work |
|
Amazon Web Services, Inc. (Seoul) |
Provision of Amazon Global Cloud services |
|
HYBE Co. Ltd. |
Website operation and maintenance, new talent development services, audition marketing services |
7. International Transfers of Personal Information
1) Consignment of personal information processing
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention |
|
: Zendesk, Inc (USA) (Point of contact : John Geschke) |
USA Contact information : Address: 1019 Market Street, San Francisco, CA 94103 / Phone number : (415) 418-7506 |
Transmission via network at the time of registration of 1:1 customer inquiry and at the time of email transmission |
Information collected for email inquiries from Section 1 |
Retained for 3 years for processing customer inquiries and by Company policy |
2) Provision of Personal Information to Third Parties
|
Recipient of transfer |
Country transferred to |
Time and method of transfer |
Information transmitted |
Purpose of use and period of retention |
|
HYBE Labels Japan Inc. |
Japan Izumi Shiba Daimon BLDG 2F, 2-2-11 Shibadaimon, Minato-ku, Tokyo / hybelabelsjapan-audition@hybecorp.com |
Transmission via network at the point of sharing applicant information |
All of Section 1 Items of Personal Information Collected |
Provision of additional audition opportunities within HYBE Labels / 3 years |
|
HYBE America Inc. |
USA 2121 Avenue of the Stars, Los Angeles, CA 90067 / privacy@hybegeffen-audition.com |
8. Rights and exercise of rights by Applicant and legal representative
- The Applicant (and legal representative for Applicants under 14 years of age) have the right to access and request revisions to the Applicant’s personal information registered in the system at any time.
- To access or revise personal information, Applicants (or their legal representatives for Applicants under 14 years of age) can contact the Personal Information Protection Officer by email, and we will promptly take appropriate action.
- If an Applicant (or their legal representative for Applicants under 14 years of age) requests correction of any errors in their personal information, the relevant information will not be used or provided until the correction has been completed.
- Personal information deleted upon the Applicant’s request (or their legal representative for Applicants under 14 years of age) will be processed as specified in “Period of retention and use of personal information”, and it will not be accessed or used for any other purposes.
- In the event of a request for access, correction, deletion, or suspension of processing of information as per the individual’s rights, the Company will take steps to verify whether the individual making such a request is the actual subject of the information or a legitimate representative.
9. Installation, operation, and declining consent to personal information collection devices
Cookies are small pieces of text files that are installed
onto the user’s PC by a website via the user’s Web browser when the user accesses the
website. When a user revisits the website, the site server reads the contents of the
cookie stored on the user’s PC to maintain the user’s settings and provide an optimal
internet service environment. The user has the right to choose regarding cookies and may
adjust browser settings to permit all cookies, receive prompts when cookies are
installed, or refuse all cookies. However, refusing to store cookies may lead to certain
limitations in service.
How to configure cookies
- Example: The Applicant may adjust the settings of the browser being used by the Applicant to permit all cookies, receive prompts when cookies are installed, or refuse all cookies.
- Adjusting settings (for Internet Explorer): Tools -> Internet Options -> Privacy
10. Technical/administrative measures to protect personal information
1) The Company takes the following technical measure to ensure that the Applicant’s personal information does not become lost, stolen, exposed, altered/falsified, or damaged:
- The
Applicant’s personal information is protected via passwords and encrypted data.
However, the Applicant’s password or personal information are susceptible to
exposure through various means including accessing the Internet in public places. It
is vital to take all measures to protect personal information and maintain
vigilance.
Applicants are therefore strongly urged to refrain from exposing or providing their personal information to others and to responsibly manage their personal information. The Company is not liable for any issues that arise due to the personal mistakes of Applicants or the inherent risks of the internet. - The personal information of Applicants is protected by password and encryption. Important data is protected by additional security measures by encrypting the file and data.
- The Company uses anti-virus programs as preventive measures against harm from computer viruses, and such programs are updated regularly. If a virus is detected, a vaccine is provided immediately after it is available to ensure that the system is cleansed and your personal information is protected.
- The Company utilizes safe encryption algorithms to transmit personal information over its networks.
- The Company has a breach detection and containment system that is monitored and managed 24 hours in order to prevent personal information from being divulged or damaged by hacking or a virus. Redundant attack detection and prevention systems are in place to prepare for any incident.
2) The Company acknowledges the importance of protecting the Applicant’s personal information and as such, places reasonable restrictions on employees that handle personal information. In an effort to safeguard personal information, the chief privacy officer periodically trains the employees responsible for handling privacy information. In addition, the Company regularly reviews its performance on the implementation of the commitments set out in this Policy and the compliance by relevant employees so that any breach is either remedied or improved and other necessary measures are adopted.
11. Inquiries and complaints regarding personal information
The Company has designated the following department and personal information protection officer to protect the personal information of information providers and manage any inquiries and complaints related to personal information.
|
Personal Information Protection Officer |
|
|
Name |
Sung Koo Ryeo |
|
Position |
Chief Privacy Officer (CPO) |
|
|
audition@bighitmusic.co.kr |
|
Privacy-related assistance department |
|
|
|
audition@bighitmusic.co.kr |
Applicants can report any inquiries or matters related to personal information that occurred during the use of the Company's service to the CPO or related departments. The Company will respond promptly to reports submitted by Applicants. Please contact the agencies listed below if you require further information or wish to report an issue related to privacy violations.
|
Items |
Website address |
Phone number |
|
Personal Information Infringement Report Center |
118 |
|
|
High-Tech and Financial Crimes Investigation Division of Supreme Prosecutors’ Office |
02-3480-2000 |
|
|
Cyber Safety Bureau of the National Police Agency |
182 |
|
|
Personal Information Dispute Mediation Committee |
1833-6972 |
12. Policies regarding minors
When collecting personal information of children under the age of 14 years or the age of minority under applicable laws in the corresponding jurisdiction for the purposes of applying to Global Auditions, the Company takes additional measures to protect the personal information of minors as follows:
1) The Company will notify the guardian of the Company’s Privacy Policy, including the types of information collected, purposes of collection, sharing of information.
2) The legal representative will be granted access to the child's personal information / be able to revise or delete personal information / be able to suspend processing of personal information / revoke consent provided previously.
3) Collecting information beyond what is necessary for taking part in the audition will be restricted.
13. Obligation to notify
This Privacy Policy is subject to addition, deletion, or modification in accordance with government and company policy changes. Any changes to the policy will be immediately announced through the website. This policy will take effect from the effective date stated below.
Current Effective Date : August 11, 2023
This personal information policy has been created in compliance with Korean laws and regulations.
BIGHIT MUSIC (hereafter, “Company”) values the personal information of audition applicants (hereafter, "Applicants”) and complies with any relevant laws.
The Company discloses through its privacy policy how it uses the personal information provided by you and which actions it takes to protect personal information. If the personal information policy is amended, the Company will publish such changes through website notification (or via individual notification).
1. Categories of personal information collected
The company collects the following personal information for the purpose of submission of audition applicants and selection of successful candidates.
A) BIGHIT MUSIC AUDITION Home page
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number |
|
Information for verification of identity of legal representative of Applicants under 14 |
Name, phone number, email address |
|
Optional |
Height, social media ID, personal interests |
|
Information automatically created/collected when applying for the audition |
Visit history (duration), IP information, cookies, etc. |
|
Information collected for email inquiries |
Name, email address |
B) AUDITION promotion event via social media
|
Type |
Personal information collected |
|
Mandatory |
Applicant’s or recommender’s social media ID (public account) |
C) Audition outside of the BIGHIT MUSIC AUDITION Homepage
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number, height, lesson history, Social media ID, guardian phone number, hobbies, talents, preferred artist |
|
Optional |
School, body weight, height of parents |
2. Collection and purpose of use of personal information
The Company uses collected personal information for the following purposes:
- Determine, inform and disclose successful audition results and for training-related purposes
- Verify audition Applicant identity and duplicate applications
- Notification of audition
- Verification of identity of legal representative of Applicants under 14
- Process inquiries and complaints
3. Period of retention and use of personal information
Personal information will be destroyed immediately and without delay after the purposes of collection and use are accomplished. However, personal information may be stored for the duration of the period required by related laws and regulations or for the purposes listed below, with consent from the Applicant and before the expiration of the period of retention and use.
- For reasons for retention due to company policy: Three years (prevent misuse, notification for audition) - Visit history and other Web site history information: 3 months (Protection of Communications Secrets Act)
4. How personal information is destroyed
The Company will delete and destroy any personal information immediately after the purposes of retaining the information are accomplished. The information is destroyed according to the following procedure and method.
- Procedure
The information you enter to enter the program is stored on a DB (for paper records, a separate cabinet) and are retained for a period of time as per policy and other related laws and regulations that dictate the protection of personal information (refer to period of retention and use). Relevant personal information is not used for purposes other than retention, unless otherwise required by law.
- Method
Personal information saved in electronic form will be deleted by a method that does not allow for any possibility of data recovery. Personal information written down in paper form will be destroyed by a paper shredder.
5. Provision of personal information (including transmission overseas)
The Company does not provide the personal information of Applicants to third parties. However, we provide with consent from the information provider for instances listed below to provide additional audition opportunities to the Applicant, etc. to HYBE and HYBE subsidiaries in Korea and overseas; the Company adheres to proper procedures as stipulated by relevant statutes.
|
Consignee |
Country |
Purpose of use of personal information by consignee |
Information provided |
Period of retention and use of personal information |
|
HYBE Corp. |
Republic of Korea |
Biz. Comprehensive consignment of services |
All personal information collected as enumerated in Section 1 |
3 years |
|
Source Music Co., BELIFT LAB Co., KOZ Entertainment Co., PLEDIS Entertainment Co. ADOR Co. |
To provide additional audition opportunities within HYBE LABELS |
|||
|
HYBE Labels Japan Inc. |
Japan |
|||
|
HYBE America Inc. |
U.S. |
|||
|
Teatre Academy (Higashi shinich,, 03-3209-1211) |
Japan |
To collaborate on an audition |
Name, date of birth, phone number, etc |
6 month |
6. Consignment of collected personal information
For the purpose of providing more advanced service the Company delegates parts of the personal information processing work to outside agencies as indicated below. The Company takes appropriate measures as mandated by statute to ensure the safe management of the Applicant’s personal information.
1) Consigning personal information management to Korean companies for service use
|
Consignee |
Details of consigned work |
|
Amazon Web Services, Inc. (Seoul) |
Provision of Amazon Global Cloud services |
|
HYBE Corp. |
Home page operation and maintenance New talent development service and audition marketing service |
2) Consigning personal information management to overseas companies for service use(transmission of personal information overseas)
|
Consignee |
Country of transmission |
Time and method |
Information transmitted |
Purpose of use and period of retention |
|
Zendesk, Inc (USA) (Manager: John Geschke) |
USA Contact information: Address: 1019 Market Street, San Francisco, CA 94103 / Phone number : (415) 418-7506 |
Transmission via network at time of registration of 1:1 customer inquiry and at time of email dispatch |
Information enumerated in Section 1 when collecting email |
Retained for 3 years for processing customer inquiries and by Company policy |
7. Rights and exercise of rights by Applicant and legal representative
- The Applicant (and legal representative for applicants under 14) may request to view or revise Applicantpersonal information registered in the system at any time.
- Contact the Personal Information Protection Officer by email to view or request a change of your (or your legal representative’s) personal information, and we will respond immediately.
- If an Applicant (and legal representative for applicants under 14) requests a revision of an error in personalinformation, the relevant information will not be used or provided until the revision has been completed.
- Personal information deleted at the request of the Applicant (and legal representative for applicants under 14) will be processed as detailed in “Period of retention and use of personal information”, and are processed to ensure that the information cannot be accessed or used for any other purpose.
8. Installation, operation and declining consent to personal information collection devices
Cookies are small pieces of text files that are installed onto the user’s PC via the Web browser used by the user accessing a Web site. When a user makes a repeat access of the site, the site server reads the contents of the cookie stored on the user’s PC to maintain the user’s settings and provide an optimal internet service environment. The user has the right to choose regarding cookies, and may adjust browser settings to permit all cookies, receive prompts when cookies are installed, or refuse all cookies. However, refusing to store cookies may lead to certain limitations in service.
<How to configure cookies>
(Example: The Applicant may adjust the settings of the browser being used by the Applicant to permit all cookies, receive prompts when cookies are installed, or refuse all cookies.
- Adjusting settings (for Internet Explorer): Tools -> Internet Options -> Privacy
9. Technical/administrative measures to protect personal information
In processing the Applicant’s personal information, the Company may take reasonable actions to ensure safety so that any loss, theft, leakage, alteration/falsification, or damage to personal information is prevented, and technical measures to that end are deployed as follows:
- The Applicant’s personal information is protected via passwords and encrypted data. Nevertheless, as the Applicant’s password or personal information are susceptible to exposure through varying means, including the use of the internet in public places, maintaining vigilance in protecting your personal information is vital. Applicants are therefore strongly urged to refrain from exposing or providing personal information to strangers, and to responsibly manage their personal information. The Company is not liable for any problems that arise due to the personal mistakes of Applicants or the inherent risks of the internet.
- Applicant personal information is protected via passwords and encryption, and files and other transmitted data are encrypted to ensure that important data are protected with dedicated security measures.
- The Company uses anti-virus programs as preventive measures against harm from computer viruses, and such programs are updated on a periodic basis. If a virus is detected, a vaccine is provided immediately after it is available to ensure that the system is cleansed and your personal information is protected.
- The Company utilizes safe encryption algorithms to transmit personal information over computer networks.
- To prevent any leakage or damage to the Applicant’s personal information through hacking and viruses among others, the Company runs detection and firewall programs against unauthorized access from outside as part of its around-the-clock monitoring and security management. Redundant attack detection and prevention systems are in place to prepare for any incident.
The Company acknowledges the importance of protecting the Applicant’s personal information, and as such, places reasonable restrictions on employees that handle personal information. In an effort to safeguard personal information, the chief privacy officer periodically trains the employees responsible for handling privacy issues. In addition, the Company runs regular audits on the implementation of commitments set out in this Policy and the compliance by relevant employees, so that any breach is either remedied or improved, and other necessary measures are adopted.
10. Inquiries and complaints regarding personal information
The Company has designated the following department and personal information protection officer to protect the personal information of information providers and manage any inquiries and complaints related to personal information.
|
Chief Privacy Officer |
|
|
Name |
Sung Koo Ryeo |
|
Position |
Chief Privacy Officer (CPO) |
|
|
audition@bighitmusic.co.kr |
|
Privacy-related assistance department |
|
|
|
audition@bighitmusic.co.kr |
The information provider may contact the personal information protection officer and related departments for any inquiries or complaints related to personal information protection and privacy. We will respond quickly to inquiries and reports submitted by Applicants.
Please contact the agencies listed below if you require further information or wish to report an issue related to privacy violations.
|
Organization |
Web site address |
Phone number |
|
Personal Information Infringement Report Center |
http://privacy.kisa.or.kr |
118 |
|
Supreme Prosecutors' Office High-Tech Crime Investigation Division |
http://www.spo.go.kr |
02-3480-2000 |
|
National Police Agency Cyber Bureau |
http://cyber.go.kr |
182 |
|
Personal Information Dispute Mediation Committee |
1833-6972 |
|
|
|
11. Policy regarding minors
When the company collects personal information of those under the age of 14 years or the age of minority in the corresponding jurisdiction for application to an audition, the following additional procedures will be in place to protect the personal information of minors.
1) The Company will notify the legal representative with the privacy policy of the Company including purposes ofcollection, sharing information, etc.
2) The legal representative will be granted access to the child's personal information / be able to amend or deletepersonal information / be able to suspend processing of personal information / revoke consent provided previously.
3) Restrictions on collecting information beyond what is necessary for taking part in the audition
12. Mandatory disclosure
Any insertion, deletion, and modification to its content in line with government and company policy change will be posted on the website in advance; this policy shall enter into effect on the date of disclosure.
Effective Date: 2022.09.22
This personal information policy has been created in compliance with Korean laws and regulations.
BIGHIT MUSIC (hereafter, “Company”) values the personal information of audition applicants (hereafter, "Applicants”) and complies with any relevant laws.
The Company discloses through its privacy policy how it uses the personal information provided by you and which actions it takes to protect personal information. If the personal information policy is amended, the Company will publish such changes through website notification (or via individual notification).
1. Categories of personal information collected
The company collects the following personal information for the purpose of submission of audition applicants and selection of successful candidates.
A) BIGHIT MUSIC AUDITION Home page
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number |
|
Information for verification of identity of legal representative of Applicants under 14 |
Name, phone number, email address |
|
Optional |
Height, social media ID, personal interests |
|
Information automatically created/collected when applying for the audition |
Visit history (duration), IP information, cookies, etc. |
|
Information collected for email inquiries |
Name, email address |
B) AUDITION promotion event via social media
|
Type |
Personal information collected |
|
Mandatory |
Applicant’s or recommender’s social media ID (public account) |
C) Audition outside of the BIGHIT MUSIC AUDITION Homepage
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number, height, lesson history, Social media ID, guardian phone number, hobbies, talents, preferred artist |
|
Optional |
School, body weight, height of parents |
2. Collection and purpose of use of personal information
The Company uses collected personal information for the following purposes:
- Determine, inform and disclose successful audition results and for training-related purposes
- Verify audition Applicant identity and duplicate applications
- Notification of audition
- Verification of identity of legal representative of Applicants under 14
- Process inquiries and complaints
3. Period of retention and use of personal information
Personal information will be destroyed immediately and without delay after the purposes of collection and use are accomplished. However, personal information may be stored for the duration of the period required by related laws and regulations or for the purposes listed below, with consent from the Applicant and before the expiration of the period of retention and use.
- For reasons for retention due to company policy: Three years (prevent misuse, notification for audition) - Visit history and other Web site history information: 3 months (Protection of Communications Secrets Act)
4. How personal information is destroyed
The Company will delete and destroy any personal information immediately after the purposes of retaining the information are accomplished. The information is destroyed according to the following procedure and method.
- Procedure
The information you enter to enter the program is stored on a DB (for paper records, a separate cabinet) and are retained for a period of time as per policy and other related laws and regulations that dictate the protection of personal information (refer to period of retention and use). Relevant personal information is not used for purposes other than retention, unless otherwise required by law.
- Method
Personal information saved in electronic form will be deleted by a method that does not allow for any possibility of data recovery. Personal information written down in paper form will be destroyed by a paper shredder.
5. Provision of personal information (including transmission overseas)
The Company does not provide the personal information of Applicants to third parties. However, we provide with consent from the information provider for instances listed below to provide additional audition opportunities to the Applicant, etc. to HYBE and HYBE subsidiaries in Korea and overseas; the Company adheres to proper procedures as stipulated by relevant statutes.
|
Consignee |
Country |
Purpose of use of personal information by consignee |
Information provided |
Period of retention and use of personal information |
|
HYBE Corp. |
Republic of Korea |
Biz. Comprehensive consignment of services |
All personal information collected as enumerated in Section 1 |
3 years |
|
Source Music Co., BELIFT LAB Co., KOZ Entertainment Co., PLEDIS Entertainment Co. ADOR Co. |
To provide additional audition opportunities within HYBE LABELS |
|||
|
HYBE Labels Japan Inc. |
Japan |
|||
|
HYBE America Inc. |
U.S. |
6. Consignment of collected personal information
For the purpose of providing more advanced service the Company delegates parts of the personal information processing work to outside agencies as indicated below. The Company takes appropriate measures as mandated by statute to ensure the safe management of the Applicant’s personal information.
1) Consigning personal information management to Korean companies for service use
|
Consignee |
Details of consigned work |
|
Amazon Web Services, Inc. (Seoul) |
Provision of Amazon Global Cloud services |
|
HYBE Corp. |
Home page operation and maintenance New talent development service and audition marketing service |
2) Consigning personal information management to overseas companies for service use(transmission of personal information overseas)
|
Consignee |
Country of transmission |
Time and method |
Information transmitted |
Purpose of use and period of retention |
|
Zendesk, Inc (USA) (Manager: John Geschke) |
USA Contact information: Address: 1019 Market Street, San Francisco, CA 94103 / Phone number : (415) 418-7506 |
Transmission via network at time of registration of 1:1 customer inquiry and at time of email dispatch |
Information enumerated in Section 1 when collecting email |
Retained for 3 years for processing customer inquiries and by Company policy |
7. Rights and exercise of rights by Applicant and legal representative
- The Applicant (and legal representative for applicants under 14) may request to view or revise Applicantpersonal information registered in the system at any time.
- Contact the Personal Information Protection Officer by email to view or request a change of your (or your legal representative’s) personal information, and we will respond immediately.
- If an Applicant (and legal representative for applicants under 14) requests a revision of an error in personalinformation, the relevant information will not be used or provided until the revision has been completed. .
- Personal information deleted at the request of the Applicant (and legal representative for applicants under 14) will be processed as detailed in “Period of retention and use of personal information”, and are processed to ensure that the information cannot be accessed or used for any other purpose.
8. Installation, operation and declining consent to personal information collection devices
Cookies are small pieces of text files that are installed onto the user’s PC via the Web browser used by the user accessing a Web site. When a user makes a repeat access of the site, the site server reads the contents of the cookie stored on the user’s PC to maintain the user’s settings and provide an optimal internet service environment. The user has the right to choose regarding cookies, and may adjust browser settings to permit all cookies, receive prompts when cookies are installed, or refuse all cookies. However, refusing to store cookies may lead to certain limitations in service.
<How to configure cookies>
(Example: The Applicant may adjust the settings of the browser being used by the Applicant to permit all cookies, receive prompts when cookies are installed, or refuse all cookies.
- Adjusting settings (for Internet Explorer): Tools -> Internet Options -> Privacy
9. Technical/administrative measures to protect personal information
In processing the Applicant’s personal information, the Company may take reasonable actions to ensure safety so that any loss, theft, leakage, alteration/falsification, or damage to personal information is prevented, and technical measures to that end are deployed as follows:
- The Applicant’s personal information is protected via passwords and encrypted data. Nevertheless, as the Applicant’s password or personal information are susceptible to exposure through varying means, including the use of the internet in public places, maintaining vigilance in protecting your personal information is vital. Applicants are therefore strongly urged to refrain from exposing or providing personal information to strangers, and to responsibly manage their personal information. The Company is not liable for any problems that arise due to the personal mistakes of Applicants or the inherent risks of the internet.
- Applicant personal information is protected via passwords and encryption, and files and other transmitted data are encrypted to ensure that important data are protected with dedicated security measures.
- The Company uses anti-virus programs as preventive measures against harm from computer viruses, and such programs are updated on a periodic basis. If a virus is detected, a vaccine is provided immediately after it is available to ensure that the system is cleansed and your personal information is protected.
- The Company utilizes safe encryption algorithms to transmit personal information over computer networks.
- To prevent any leakage or damage to the Applicant’s personal information through hacking and viruses among others, the Company runs detection and firewall programs against unauthorized access from outside as part of its around-the-clock monitoring and security management. Redundant attack detection and prevention systems are in place to prepare for any incident.
The Company acknowledges the importance of protecting the Applicant’s personal information, and as such, places reasonable restrictions on employees that handle personal information. In an effort to safeguard personal information, the chief privacy officer periodically trains the employees responsible for handling privacy issues. In addition, the Company runs regular audits on the implementation of commitments set out in this Policy and the compliance by relevant employees, so that any breach is either remedied or improved, and other necessary measures are adopted.
10. Inquiries and complaints regarding personal information
The Company has designated the following department and personal information protection officer to protect the personal information of information providers and manage any inquiries and complaints related to personal information.
|
Chief Privacy Officer |
|
|
Name |
Sung Koo Ryeo |
|
Position |
Chief Privacy Officer (CPO) |
|
|
audition@bighitmusic.co.kr |
|
Privacy-related assistance department |
|
|
|
privacy@bighitmusic.co.kr |
The information provider may contact the personal information protection officer and related departments for any inquiries or complaints related to personal information protection and privacy. We will respond quickly to inquiries and reports submitted by Applicants.
Please contact the agencies listed below if you require further information or wish to report an issue related to privacy violations.
|
Organization |
Web site address |
Phone number |
|
Personal Information Infringement Report Center |
http://privacy.kisa.or.kr |
118 |
|
Supreme Prosecutors' Office High-Tech Crime Investigation Division |
http://www.spo.go.kr |
02-3480-2000 |
|
National Police Agency Cyber Bureau |
http://cyber.go.kr |
182 |
|
Personal Information Dispute Mediation Committee |
1833-6972 |
|
|
|
11. Policy regarding minors
When the company collects personal information of those under the age of 14 years or the age of minority in the corresponding jurisdiction for application to an audition, the following additional procedures will be in place to protect the personal information of minors.
1) The Company will notify the legal representative with the privacy policy of the Company including purposes ofcollection, sharing information, etc.
2) The legal representative will be granted access to the child's personal information / be able to amend or deletepersonal information / be able to suspend processing of personal information / revoke consent provided previously.
3) Restrictions on collecting information beyond what is necessary for taking part in the audition
12. Mandatory disclosure
Any insertion, deletion, and modification to its content in line with government and company policy change will be posted on the website in advance; this policy shall enter into effect on the date of disclosure.
Effective Date: 2022.06.09
This personal information policy has been created in compliance with Korean laws and regulations. BIGHIT MUSIC (hereafter, “Company”) values the personal information of audition applicants (hereafter, "Applicants”) and complies with any relevant laws.
The Company discloses through its privacy policy how it uses the personal information provided by you and which actions it takes to protect personal information. If the personal information policy is amended, the Company will publish such changes through website notification (or via individual notification).
- Categories of personal information collected
The company collects the following personal information for the purpose of submission of audition applicants and selection of successful candidates.
- A) BIGHIT MUSIC AUDITION Home page
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number Photographs, digital music, videos and other creations uploaded by Applicant; application history |
|
Information for verification of identity of legal representative of Applicants under 14 |
Name, phone number, email address |
|
Optional |
Height, social media ID, personal interests |
|
Information automatically created/collected when applying for the audition |
Visit history (duration), IP information, cookies, etc. |
|
Information collected for email inquiries |
Name, email address |
- B) AUDITION promotion event via social media
|
Type |
Personal information collected |
|
Mandatory |
Applicant’s or recommender’s social media ID (public account) |
- C) Audition outside of the BIGHIT MUSIC AUDITION Homepage
|
Type |
Personal information collected |
|
Mandatory |
Email address, name, gender, date of birth, address, mobile phone number, height, lesson history Social media ID, guardian phone number, hobbies, talents, preferred artist |
|
Optional |
School, body weight, height of parents |
- Collection and purpose of use of personal information
The Company uses collected personal information for the following purposes:
- Determine, inform and disclose successful audition results and for training-related purposes
- Verify audition Applicant identity and duplicate applications
- Notification of audition
- Verification of identity of legal representative of Applicants under 14
- Process inquiries and complaints
- Period of retention and use of personal information
Personal information will be destroyed immediately and without delay after the purposes of collection and use are accomplished. However, personal information may be stored for the duration of the period required by related laws and regulations or for the purposes listed below, with consent from the Applicant and before the expiration of the period of retention and use.
- For reasons for retention due to company policy: Three years (prevent misuse, notification for audition) - Visit history and other Web site history information: 3 months (Protection of Communications Secrets Act)
- How personal information is destroyed
The Company will delete and destroy any personal information immediately after the purposes of retaining the information are accomplished. The information is destroyed according to the following procedure and method.
- Procedure
The information you enter to enter the program is stored on a DB (for paper records, a separate cabinet) and are retained for a period of time as per policy and other related laws and regulations that dictate the protection of personal information (refer to period of retention and use). Relevant personal information is not used for purposes other than retention, unless otherwise required by law.
- Method
Personal information saved in electronic form will be deleted by a method that does not allow for any possibility of data recovery. Personal information written down in paper form will be destroyed by a paper shredder.
- Provision of personal information (including transmission overseas)
The Company does not provide the personal information of Applicants to third parties. However, we provide with consent from the information provider for instances listed below to provide additional audition opportunities to the Applicant, etc. to HYBE and HYBE subsidiaries in Korea and overseas; the Company adheres to proper procedures as stipulated by relevant statutes.
|
Consignee |
Country |
Purpose of use of personal information by consignee |
Information provided |
Period of retention and use of personal information |
|
HYBE Corp. |
Republic of Korea |
Biz. Comprehensive consignment of services |
All personal information collected as enumerated in Section 1 |
3 years |
|
Source Music Co., BELIFT LAB Co., KOZ Entertainment Co., PLEDIS Entertainment Co. |
To provide additional audition opportunities within HYBE LABELS |
|||
|
HYBE Labels Japan Inc. |
Japan |
|||
|
HYBE America Inc. |
U.S. |
- Consignment of collected personal information
For the purpose of providing more advanced service the Company delegates parts of the personal information processing work to outside agencies as indicated below. The Company takes appropriate measures as mandated by statute to ensure the safe management of the Applicant’s personal information.
1) Consigning personal information management to Korean companies for service use
|
Consignee |
Details of consigned work |
|
Amazon Web Services, Inc. (Seoul) |
Provision of Amazon Global Cloud services |
|
HYBE Corp. |
Home page operation and maintenance |
2) Consigning personal information management to overseas companies for service use(transmission of personal information overseas)
|
Consignee |
Country of transmission |
Time and method |
Information transmitted |
Purpose of use and period of retention |
|
Zendesk, Inc (USA)
(Manager: John Geschke) |
USA Contact information: Address: 1019 Market Street, San Francisco, CA 94103 / Phone number : (415) 418-7506 |
Transmission via network at time of registration of 1:1 customer inquiry and at time of email dispatch |
Information enumerated in Section 1 when collecting email |
Retained for 3 years for processing customer inquiries and by Company policy |
- Rights and exercise of rights by Applicant and legal representative
- The Applicant (and legal representative for applicants under 14) may request to view or revise Applicant personal information registered in the system at any time.
- Contact the Personal Information Protection Officer by email to view or request a change of your (or your legal representative’s) personal information, and we will respond immediately.
- If an Applicant (and legal representative for applicants under 14) requests a revision of an error in personal information, the relevant information will not be used or provided until the revision has been completed. .
- Personal information deleted at the request of the Applicant (and legal representative for applicants under 14) will be processed as detailed in “Period of retention and use of personal information”, and are processed to ensure that the information cannot be accessed or used for any other purpose.
- Installation, operation and declining consent to personal information collection devices
Cookies are small pieces of text files that are installed onto the user’s PC via the Web browser used by the user accessing a Web site. When a user makes a repeat access of the site, the site server reads the contents of the cookie stored on the user’s PC to maintain the user’s settings and provide an optimal internet service environment. The user has the right to choose regarding cookies, and may adjust browser settings to permit all cookies, receive prompts when cookies are installed, or refuse all cookies. However, refusing to store cookies may lead to certain limitations in service.
<How to configure cookies>
(Example: The Applicant may adjust the settings of the browser being used by the Applicant to permit all cookies, receive prompts when cookies are installed, or refuse all cookies.
- Adjusting settings (for Internet Explorer): Tools -> Internet Options -> Privacy
- However, the Applicant may experience certain limitations in service if cookies are refused.
- Technical/administrative measures to protect personal information
In processing the Applicant’s personal information, the Company may take reasonable actions to ensure safety so that any loss, theft, leakage, alteration/falsification, or damage to personal information is prevented, and technical measures to that end are deployed as follows:
- The Applicant’s personal information is protected via passwords and encrypted data. Nevertheless, as the Applicant’s password or personal information are susceptible to exposure through varying means, including the use of the internet in public places, maintaining vigilance in protecting your personal information is vital. Applicants are therefore strongly urged to refrain from exposing or providing personal information to strangers, and to responsibly manage their personal information. The Company is not liable for any problems that arise due to the personal mistakes of Applicants or the inherent risks of the internet.
- Applicant personal information is protected via passwords and encryption, and files and other transmitted data are encrypted to ensure that important data are protected with dedicated security measures.
- The Company uses anti-virus programs as preventive measures against harm from computer viruses, and such programs are updated on a periodic basis. If a virus is detected, a vaccine is provided immediately after it is available to ensure that the system is cleansed and your personal information is protected.
- The Company utilizes safe encryption algorithms to transmit personal information over computer networks.
- To prevent any leakage or damage to the Applicant’s personal information through hacking and viruses among others, the Company runs detection and firewall programs against unauthorized access from outside as part of its around-the-clock monitoring and security management. Redundant attack detection and prevention systems are in place to prepare for any incident.
The Company acknowledges the importance of protecting the Applicant’s personal information, and as such, places reasonable restrictions on employees that handle personal information. In an effort to safeguard personal information, the chief privacy officer periodically trains the employees responsible for handling privacy issues. In addition, the Company runs regular audits on the implementation of commitments set out in this Policy and the compliance by relevant employees, so that any breach is either remedied or improved, and other necessary measures are adopted.
- Inquiries and complaints regarding personal information
The Company has designated the following department and personal information protection officer to protect the personal information of information providers and manage any inquiries and complaints related to personal information.
|
Personal Information Protection Officer |
|
|
Name |
Sung Koo Ryeo |
|
Position |
Personal Information Protection Officer (CPO) |
|
|
audition@bighitmusic.co.kr |
|
Privacy-related assistance department |
|
|
|
privacy@bighitmusic.co.kr |
The information provider may contact the personal information protection officer and related departments for any inquiries or complaints related to personal information protection and privacy. We will respond quickly to inquiries and reports submitted by Applicants.
Please contact the agencies listed below if you require further information or wish to report an issue related to privacy violations.
|
Organization |
Web site address |
Phone number |
|
Personal Information Infringement Report Center |
http://privacy.kisa.or.kr |
118 |
|
Supreme Prosecutors' Office High-Tech Crime Investigation Division |
http://www.spo.go.kr |
02-3480-2000 |
|
National Police Agency Cyber Bureau |
http://cyber.go.kr |
182 |
|
Personal Information Dispute Mediation Committee |
1833-6972 |
- Policy regarding minors
When the company collects personal information of those under the age of 14 years or the age of minority in the corresponding jurisdiction for application to an audition, the following additional procedures will be in place to protect the personal information of minors.
1) The Company will notify the legal representative with the privacy policy of the Company including purposes of collection, sharing information, etc.
2) The legal representative will be granted access to the child's personal information / be able to amend or delete personal information / be able to suspend processing of personal information / revoke consent provided previously.
3) Restrictions on collecting information beyond what is necessary for taking part in the audition
- Mandatory disclosure
Any insertion, deletion, and modification to its content in line with government and company policy change will be posted on the website in advance; this policy shall enter into effect on the date of disclosure.
Effective Date: 2021.09.01
본 개인정보처리방침의 경우 대한민국 국민에게 적용됩니다.
주식회사 빅히트뮤직(이하,
‘회사’라 합니다)는 오디션 지원자(이하, ‘지원자’라 합니다)의 개인정보를 중요시하며, 개인정보보호에
관한 법률을 준수하고 있습니다.
회사는 개인정보처리방침을 통하여 지원자가 제공하는 개인정보가 어떠한 용도와 방식으로 이용되고 있으며, 개인정보보호를 위해 어떠한 조치가 취해지고 있는지 알려드립니다. 회사는 개인정보처리방침을 개정하는 경우 웹사이트 공지사항(또는 개별공지)을 통하여 공지할 것입니다.
- 수집하는 개인정보 항목
회사는 오디션 지원서 제출, 합격자 선발 등을 위해 아래와 같은 개인정보를 수집하고
있습니다.
가) BIGHIT MUSIC
AUDITION 홈페이지
|
구분 |
수집항목 |
|
필수 항목 |
이메일 주소, 이름, 성별, 생년월일, 주소, 휴대전화번호, 지원자가 업로드하는 사진, 음원, 영상물 및 제작물, 지원경로 |
|
만 14세 미만 지원자의 법정대리인 본인 확인 정보 |
이름, 연락처, 이메일 주소 |
|
선택 항목 |
키, SNS ID, 메신저 ID, 개인 관심사 |
|
오디션 지원 시 자동 생성/수집되는 정보 |
이용기록(이용 시간), 접속 IP 정보, 쿠키(Cookie) 등 |
|
이메일 문의 접수 시 수집 정보 |
이메일 주소, |
나) 인스타그램을 통한 AUDITION 홍보 이벤트
|
구분 |
수집항목 |
|
필수 항목 |
본인 혹은 추천인의 사진 및 이름(닉네임), 나이 |
다) BIGHIT MUSIC AUDITION 홈페이지 외 오디션 진행
|
구분 |
수집항목 |
|
필수 항목 |
이메일 주소, 이름, 성별, 생년월일, 주소, 휴대전화번호, 키, 어학 및 레슨 경력 |
|
선택 항목 |
부모님 키 |
- 개인정보의 수집 및 이용목적
회사는 수집한 개인정보를 다음의 목적을 위해 활용합니다.
- 오디션 합격 여부의 결정·통지·공개 및 트레이닝 관련 업무 활용
- 오디션 지원자 본인 확인 및 중복 지원 여부 확인
- 오디션 개최 알림
- 만 14세 미만 지원자의 경우 법정대리인에 대한 본인 확인
- 불만처리 등 민원처리
- 개인정보의 보유 및 이용기간
원칙적으로, 개인정보 수집 및 이용목적이 달성된 후에는 해당 정보를 지체 없이 파기합니다. 단, 아래 명시한 경우들을 포함하여, 지원자로부터 동의를 받은 보유 및 이용기간이 경과하지 않은 경우, 관계법령의 규정에 의하여 일정 기간 동안 개인정보를 보존할 필요가 있는 경우 등에는 해당 기간 동안 지원자의 정보를 보관합니다.
- 회사 내부 방침에 의한 정보 보유 사유: 3년(부정이용 예방 및 방지, 오디션
개최 시 알림)
- 접속기록 등 웹사이트 방문 관련 기록: 3개월(통신비밀보호법)
- 개인정보의 파기절차 및 방법
회사는 원칙적으로 개인정보 수집 및 이용목적이 달성된 후에는 해당 정보를 바로 파기합니다. 파기 절차 및 방법은 다음과 같습니다.
- 파기절차
오디션을 위해 입력하신 정보는 DB에 저장되어(종이의 경우 별도의 서류함) 내부 방침 및 기타 관계 법령에 의한 개인정보보호 사유에 따라(보유 및 이용기간 참조) 일정 기간 저장된 후 파기됩니다. 해당 개인정보는 법률에 의한 경우가 아니고서는 보관 이외의 다른 목적으로 이용되지 않습니다.
- 파기방법
전자적 파일형태로 저장된 개인정보는 기록을 재생할 수 없는 기술적 방법을 사용하여 삭제합니다. 종이에 출력된 개인정보는 분쇄기로 분쇄하여 파기합니다.
- 개인정보 제공 및 국외이전 사항
회사는 지원자의 개인정보를 원칙적으로 외부에 제공하지 않습니다. 다만, 아래의 경우에는 예외로 합니다.
- 지원자들이 사전에 동의한 경우
- 관계법령의 규정에 의거한 경우
회사는 현재 지원자의 개인정보를 제3자(국외이전 포함)에게 제공하고 있지 않으며, 제공을 하게 되는 경우 관계 법령에서 정한 적법한 절차를 거칠 것입니다.
- 공동 개최 오디션에 한함
- 수집한 개인정보의 위탁
회사는 보다 전문적인 서비스를 제공해드리기 위해 아래와 같이 개인정보 처리 업무를 외부 전문업체에 위탁하고 있습니다. 회사는 지원자의 개인정보가 안전하게 관리될 수 있도록 관계 법령에 따라 필요한 조치들을 취하고 있습니다.
1) 서비스 이용을 위해 국내 업체에 개인정보의 처리를 위탁하는 경우
|
위탁 받는 자 |
위탁하는 업무의 내용 |
|
Amazon Web Services, Inc. (Seoul) |
Amazon Global Cloud 서비스 제공 |
2) 서비스 이용을 위해 해외 업체에 개인정보의 처리를 위탁하는 경우(개인정보 국외이전)
|
이전 받는 자 |
이전되는 국가 |
이전 일시 및 방법 |
이전 되는 항목 |
이용 목적 및 보유 이용기간 |
|
: Zendesk, Inc (USA)
(담당자 : John Geschke) |
USA 연락처 : 주소 : 1019 Market Street, San Francisco, CA 94103 / 전화번호 : (415) 418-7506\ |
1:1 고객문의 등록 및 이메일 발송 시점에 네트워크를 통한 전송 |
제1조의 이메일 수집 시 정보 |
고객 상담 처리 및 회사 내부 방침에 의한 정보 보유 사유 따른 3년 보관 |
- 지원자 및 법정대리인의 권리와 그 행사방법
- 지원자(만14세 미만 아동의 경우 법정 대리인 포함)는 언제든지 등록되어 있는 지원자의 개인정보를 조회하거나 수정을 요청할 수 있습니다.
- 지원자(만14세 미만 아동의 경우 법정 대리인 포함)의 개인정보 조회 및 수정을 위해서는 개인정보보호책임자에게 이메일로 연락하시면 지체 없이 조치하겠습니다.
- 지원자(만14세 미만 아동의 경우 법정 대리인 포함)가 개인정보의 오류에 대한 정정을 요청하신 경우에는 정정을 완료하기 전까지 당해 개인정보를 이용 또는 제공하지 않습니다. .
- 지원자(만14세 미만 아동의 경우 법정 대리인 포함)의 요청에 의해 삭제된 개인정보는 “수집하는 개인정보의 보유 및 이용기간”에 명시된 바에 따라 처리하고 그 이외의 용도로 열람 또는 이용할 수 없도록 처리하고 있습니다.
- 개인정보 자동수집 장치의 설치, 운영 및 그 거부에 관한 사항
쿠키는 이용자가 웹사이트를 접속할 때에 해당 웹사이트에서 이용자의 웹브라우저를 통해 이용자의 PC에 저장하는 매우 작은 크기의 텍스트 파일입니다. 이후 이용자가 다시 웹사이트를 방문할 경우 웹사이트 서버는 이용자 PC에 저장된 쿠키의 내용을 읽어 이용자가 설정한 서비스 이용 환경을 유지하여 편리한 인터넷 서비스 이용을 가능케 합니다. 이용자는 쿠키에 대한 선택권을 가지고 있으며, 웹브라우저에서 옵션을 설정함으로써 모든 쿠키를 허용하거나, 쿠키가 저장될 때마다 확인을 거치거나, 아니면 모든 쿠키의 저장을 거부할 수도 있습니다. 다만, 쿠키의 저장을 거부할 경우에는 서비스의 이용에 불편이 있을 수 있습니다.
쿠키 설정 거부 방법
- 예: 쿠키 설정을 거부하는 방법으로는 지원자가 사용하시는 웹 브라우저의 옵션을 선택함으로써 모든 쿠키를 허용하거나 쿠키를 저장할 때마다 확인을 거치거나, 모든 쿠키의 저장을 거부할 수 있습니다.
- 설정방법 예(인터넷 익스플로러의 경우): 웹 브라우저 상단의 도구 > 인터넷 옵션 > 개인정보
- 단, 지원자가 쿠키 설치를 거부하였을 경우 서비스 제공에 어려움이 있을 수 있습니다.
- 개인정보보호를 위한 기술적/관리적 대책
(1) 회사는 지원자의 개인정보를 처리함에 있어 개인정보가 분실, 도난, 누출, 변조, 또는 훼손되지 않도록 안전성 확보를 위하여 다음과 같은 기술적 대책을 마련하여 적용하고 있습니다.
- 지원자의 개인정보는 비밀번호 및 암호화된 정보에 의해 보호되고
있습니다. 그러나, 지원자의 비밀번호나 개인정보는 공공장소에서의 인터넷사용 등 여러 방법으로 타인에게 알려질 가능성이
높으므로, 이의 보호를 철저히 하는 것이 무엇보다 중요합니다.
그러므로 지원자께서도 개인의 정보를 타인에게 유출시키거나 제공하여서는 안되며, 자신의 개인정보를 책임 있게 관리하여야 합니다. 회사는 이러한 지원자 개인의 실수나 기본적인 인터넷의 위험성 때문에 일어나는 문제에 대해서 책임을 지지 않습니다. - 지원자의 개인정보는 기본적으로 비밀번호 및 암호화된 정보에 의해 보호되며, 파일 및 전송 데이터를 암호화하여 중요한 데이터는 별도의 보안기능을 통해 보호되고 있습니다.
- 회사는 백신프로그램을 이용하여 컴퓨터 바이러스에 의한 피해를 방지하게 위한 조치를 취하고 있으며, 백신프로그램은 주기적으로 업데이트 됩니다. 만일, 바이러스 침투가 될 경우 백신이 나오는 즉시 이를 제공함으로써 치료와 함께 개인정보가 침해되는 것을 방지하고 있습니다.
- 회사는 서비스에 안전한 암호화 알고리즘을 이용하여 네트워크 상의 개인정보를 전송할 수 있는 방식을 채택하고 있습니다.
- 회사는 해킹 및 바이러스 등에 의하여 지원자의 개인정보가 유출되거나 훼손되는 것을 막기 위해, 외부로부터의 침입탐지 및 침입차단 시스템을 두어 24시간 모니터링하며 관리하고 있습니다. 만일의 사태에 대비하여 침입탐지 시스템과 침입차단 시스템은 이중화로 되어 있습니다.
(2) 회사는 지원자의 개인정보보호의 중요성을 인식하고 있으며 이를 위해 개인정보처리직원을 최소한으로 제한하고 있으며 개인정보보호책임자가 처리직원을 대상으로 교육을 주기적으로 실시하여 개인정보보호를 위해 최선을 다하고 있습니다. 또한 본 정책에 명시된 이행사항 및 관련 직원의 준수여부를 정기적으로 점검하여 위반내용이 있는 경우 이를 시정 또는 개선하고 기타 필요한 조치를 취하도록 하고 있습니다.
- 개인정보에 관한 민원서비스
회사는 지원자의 개인정보를 보호하고 개인정보와 관련한 불만을 처리하기 위하여 아래와 같이 관련 부서 및 개인정보관리책임자를 지정하고 있습니다.
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개인정보보호책임자 |
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성 명 |
여성구(Sung Koo Ryeo) |
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직 위 |
개인정보보호책임자(CPO) |
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이 메 일 |
privacy@bighitcorp.com |
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개인정보 고충처리 담당부서 |
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이 메 일 |
privacy@bighitcorp.com |
지원자는 회사의 서비스를 이용하며 발생하는 모든 개인정보보호 관련 민원을 개인정보보호책임자 혹은 담당부서로 신고할 수 있습니다. 회사는 지원자들의 신고사항에 대해 신속하게 충분한 답변을 드릴 것입니다.
기타 개인정보침해에 대한 신고나 상담이 필요하신 경우에는 아래 기관에 문의하시기 바랍니다.
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항목 |
웹사이트주소 |
전화번호 |
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개인정보침해신고센터 |
http://privacy.kisa.or.kr |
118 |
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대검찰청 첨단범죄수사과 |
http://www.spo.go.kr |
02-3480-2000 |
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경찰청 사이버안전국 |
http://cyber.go.kr |
182 |
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개인정보 분쟁조정위원회 |
1833-6972 |
- 아동 관련 정책
회사는 글로벌오디션 신청을 위하여 14세 미만 또는 관할 법률상 이에 상응하는 최소 연령의 어린이의 개인정보를 수집할 때에는, 어린이 개인정보 보호를 위해 다음과 같은 절차를 추가적으로 거치게 됩니다.
1) 수집한 개인정보 항목, 목적, 공유 여부를 포함한 회사의 개인정보보호 방침에 대하여 보호자에게 통보
2) 법정대리인에게 해당 아동의 개인정보에 대한 액세스 / 개인정보의 정정 또는 삭제 / 개인정보 처리의 일시 정지 / 기존에 제공한 동의의 철회를 요청할 수 있는 권한의 부여
3) 오디션 참여에 필요한 것 이상의 개인정보 수집의 제한
- 고지의무
현 개인정보처리방침은 정부 및 회사의 정책 변경에 따라 내용의 추가, 삭제 및 수정이 있을 시에는 홈페이지를 통해 즉시 공지하며, 이 정책은 공지한 날로부터 시행됩니다.
시행일 : 2021.06.11
본 개인정보처리방침의 경우 대한민국 국민에게 적용됩니다.
주식회사 빅히트엔터테인먼트(이하, ‘회사’라 합니다)는 오디션 지원자(이하, ‘지원자’라 합니다)의 개인정보를 중요시하며, 개인정보보호에 관한 법률을 준수하고 있습니다.
회사는 개인정보처리방침을 통하여 지원자가 제공하는 개인정보가 어떠한 용도와 방식으로 이용되고 있으며, 개인정보보호를 위해 어떠한 조치가 취해지고 있는지 알려드립니다. 회사는 개인정보처리방침을 개정하는 경우 웹사이트 공지사항(또는 개별공지)을 통하여 공지할 것입니다.
- 수집하는 개인정보 항목
회사는 오디션 지원서 제출, 합격자 선발 등을 위해 아래와 같은 개인정보를 수집하고 있습니다.
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구분 |
수집항목 |
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필수 항목 |
이메일 주소, 이름, 성별, 생년월일, 주소, 휴대전화번호, 지원자가 업로드하는 사진, 음원, 영상물 및 제작물, 지원경로 |
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만 14세 미만 지원자의 법정대리인 본인 확인 정보 |
이름, 연락처, 이메일 주소 |
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선택 항목 |
키, 주사용 SNS ID, 메신저 ID |
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오디션 지원 시 자동 생성/수집되는 정보 |
이용기록(이용 시간), 접속 IP 정보, 쿠키(Cookie) 등 |
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이메일 문의 접수 시 수집 정보 |
이메일 주소, 이름 |
- 개인정보 수집방법: 홈페이지(오디션 지원서 작성), 쿠키(Cookie)에 의한 정보 수집
- 개인정보의 수집 및 이용목적
회사는 수집한 개인정보를 다음의 목적을 위해 활용합니다.
- 오디션 합격 여부의 결정·통지·공개 및 트레이닝 관련 업무 활용
- 오디션 지원자 본인 확인 및 중복 지원 여부 확인
- 오디션 개최 알림
- 만 14세 미만 지원자의 경우 법정대리인에 대한 본인 확인
- 불만처리 등 민원처리
- 개인정보의 보유 및 이용기간
원칙적으로, 개인정보 수집 및 이용목적이 달성된 후에는 해당 정보를 지체 없이 파기합니다. 단, 아래 명시한 경우들을 포함하여, 지원자로부터 동의를 받은 보유 및 이용기간이 경과하지 않은 경우, 관계법령의 규정에 의하여 일정 기간 동안 개인정보를 보존할 필요가 있는 경우 등에는 해당 기간 동안 지원자의 정보를 보관합니다.
- 회사 내부 방침에 의한 정보 보유 사유: 3년(부정이용 예방 및 방지, 오디션 개최 시 알림)
- 접속기록 등 웹사이트 방문 관련 기록: 3개월(통신비밀보호법)
- 개인정보의 파기절차 및 방법
회사는 원칙적으로 개인정보 수집 및 이용목적이 달성된 후에는 해당 정보를 바로 파기합니다. 파기 절차 및 방법은 다음과 같습니다.
- 파기절차
오디션을 위해 입력하신 정보는 목적이 달성된 후 별도의 DB로 옮겨져(종이의 경우 별도의 서류함)로 옮겨져 내부 방침 및 기타 관계 법령에 의한 정보보호 사유에 따라(보유 및 이용기간 참조) 일정 기간 저장된 후 파기됩니다. 별도 DB로 옮겨진 개인정보는 법률에 의한 경우가 아니고서는 보관 이외의 다른 목적으로 이용되지 않습니다.
- 파기방법
전자적 파일형태로 저장된 개인정보는 기록을 재생할 수 없는 기술적 방법을 사용하여 삭제합니다. 종이에 출력된 개인정보는 문서세단기로 분쇄하여 파기합니다.
- 개인정보 제공
회사는 지원자의 개인정보를 원칙적으로 외부에 제공하지 않습니다. 다만, 아래의 경우에는 예외로 합니다.
- 지원자들이 사전에 동의한 경우
- 관계법령의 규정에 의거한 경우
회사는 현재 지원자의 개인정보를 제3자에게 제공하고 있지 않으며, 제공을 하게 되는 경우 관계 법령에서 정한 적법한 절차를 거칠 것입니다.
- 수집한 개인정보의 위탁
회사는 보다 전문적인 서비스를 제공해드리기 위해 아래와 같이 개인정보 처리 업무를 외부 전문업체에 위탁하고 있습니다. 회사는 지원자의 개인정보가 안전하게 관리될 수 있도록 관계 법령에 따라 필요한 조치들을 취하고 있습니다.
1) 서비스 이용을 위해 국내 업체에 개인정보의 처리를 위탁하는 경우
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위탁 받는 자 |
위탁하는 업무의 내용 |
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㈜브이더블유 |
오디션 페이지의 관리, 유지 및 보수 |
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Amazon Web Services, Inc. (Seoul) |
Amazon Global Cloud 서비스 제공 |
2) 서비스 이용을 위해 해외 업체에 개인정보의 처리를 위탁하는 경우(개인정보 국외이전)
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이전 받는 자 |
이전되는 국가 |
이전 일시 및 방법 |
이전 되는 항목 |
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- 지원자 및 법정대리인의 권리와 그 행사방법
- 지원자 및 법정 대리인은 언제든지 등록되어 있는 자신 혹은 당해 만 14세 미만 아동의 개인정보를 조회하거나 수정을 요청할 수 있습니다.
- 지원자 혹은 만 14세 미만 아동의 개인정보 조회 및 수정을 위해서는 개인정보보호책임자에게 이메일로 연락하시면 지체 없이 조치하겠습니다.
- 지원자가 개인정보의 오류에 대한 정정을 요청하신 경우에는 정정을 완료하기 전까지 당해 개인정보를 이용 또는 제공하지 않습니다. .
- 지원자 혹은 법정 대리인의 요청에 의해 삭제된 개인정보는 “수집하는 개인정보의 보유 및 이용기간”에 명시된 바에 따라 처리하고 그 이외의 용도로 열람 또는 이용할 수 없도록 처리하고 있습니다.
- 개인정보 자동수집 장치의 설치, 운영 및 그 거부에 관한 사항
쿠키는 이용자가 웹사이트를 접속할 때에 해당 웹사이트에서 이용자의 웹브라우저를 통해 이용자의 PC에 저장하는 매우 작은 크기의 텍스트 파일입니다. 이후 이용자가 다시 웹사이트를 방문할 경우 웹사이트 서버는 이용자 PC에 저장된 쿠키의 내용을 읽어 이용자가 설정한 서비스 이용 환경을 유지하여 편리한 인터넷 서비스 이용을 가능케 합니다. 이용자는 쿠키에 대한 선택권을 가지고 있으며, 웹브라우저에서 옵션을 설정함으로써 모든 쿠키를 허용하거나, 쿠키가 저장될 때마다 확인을 거치거나, 아니면 모든 쿠키의 저장을 거부할 수도 있습니다. 다만, 쿠키의 저장을 거부할 경우에는 서비스의 이용에 불편이 있을 수 있습니다.
쿠키 설정 거부 방법
- 예: 쿠키 설정을 거부하는 방법으로는 지원자가 사용하시는 웹 브라우저의 옵션을 선택함으로써 모든 쿠키를 허용하거나 쿠키를 저장할 때마다 확인을 거치거나, 모든 쿠키의 저장을 거부할 수 있습니다.
- 설정방법 예(인터넷 익스플로러의 경우): 웹 브라우저 상단의 도구 > 인터넷 옵션 > 개인정보
- 단, 지원자가 쿠키 설치를 거부하였을 경우 서비스 제공에 어려움이 있을 수 있습니다.
- 개인정보보호를 위한 기술적/관리적 대책
(1) 회사는 회원의 개인정보를 처리함에 있어 개인정보가 분실, 도난, 누출, 변조, 또는 훼손되지 않도록 안전성 확보를 위하여 다음과 같은 기술적 대책을 마련하여 적용하고 있습니다.
- 회원의 개인정보는 비밀번호 및 암호화된 정보에 의해 보호되고 있습니다. 그러나, 회원의 비밀번호나 개인정보는 공공장소에서의 인터넷사용 등
여러 방법으로 타인에게 알려질 가능성이 높으므로, 이의 보호를 철저히 하는 것이 무엇보다 중요합니다.
그러므로 회원께서도 개인의 정보를 타인에게 유출시키거나 제공하여서는 안되며, 자신의 개인정보를 책임 있게 관리하여야 합니다. 회사는 이러한 회원 개인의 실수나 기본적인 인터넷의 위험성 때문에 일어나는 문제에 대해서 책임을 지지 않습니다. - 회사는 백신프로그램을 이용하여 컴퓨터 바이러스에 의한 피해를 방지하게 위한 조치를 취하고 있으며, 백신프로그램은 주기적으로 업데이트 됩니다. 만일, 바이러스 침투가 될 경우 백신이 나오는 즉시 이를 제공함으로써 치료와 함께 개인정보가 침해되는 것을 방지하고 있습니다.
- 회사는 서비스에 안전한 암호화 알고리즘을 이용하여 네트워크 상의 개인정보를 전송할 수 있는 방식을 채택하고 있습니다.
(2) 회사는 회원의 개인정보보호의 중요성을 인식하고 있으며 이를 위해 개인정보처리직원을 최소한으로 제한하고 있으며 개인정보보호책임자가 처리직원을 대상으로 교육을 주기적으로 실시하여 개인정보보호를 위해 최선을 다하고 있습니다. 또한 본 정책에 명시된 이행사항 및 관련 직원의 준수여부를 정기적으로 점검하여 위반내용이 있는 경우 이를 시정 또는 개선하고 기타 필요한 조치를 취하도록 하고 있습니다.
- 개인정보에 관한 민원서비스
회사는 지원자의 개인정보를 보호하고 개인정보와 관련한 불만을 처리하기 위하여 아래와 같이 관련 부서 및 개인정보보호책임자를 지정하고 있습니다.
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개인정보보호책임자 |
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성 명 |
정진호 |
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직 위 |
실장 |
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이 메 일 |
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개인정보 고충처리 담당부서 |
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이 메 일 |
privacy@bighitcorp.com |
지원자는 회사의 서비스를 이용하며 발생하는 모든 개인정보보호 관련 민원을 개인정보보호책임자 혹은 담당부서로 신고할 수 있습니다. 회사는 지원자들의 신고사항에 대해 신속하게 충분한 답변을 드릴 것입니다.
기타 개인정보침해에 대한 신고나 상담이 필요하신 경우에는 아래 기관에 문의하시기 바랍니다.
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개인정보 분쟁조정위원회 |
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- 아동 관련 정책
회사는 글로벌오디션 신청을 위하여 14세 미만 또는 관할 법률상 이에 상응하는 최소 연령의 어린이의 개인정보를 수집할 때에는, 어린이 개인정보 보호를 위해 다음과 같은 절차를 추가적으로 거치게 됩니다.
1) 수집한 개인정보 항목, 목적, 공유 여부를 포함한 회사의 개인정보보호 방침에 대하여 보호자에게 통보
2) 법정대리인에게 해당 아동의 개인정보에 대한 액세스 / 개인정보의 정정 또는 삭제 / 개인정보 처리의 일시 정지 / 기존에 제공한 동의의 철회를 요청할 수 있는 권한의 부여
3) 오디션 참여에 필요한 것 이상의 개인정보 수집의 제한
- 고지의무
현 개인정보처리방침은 정부 및 회사의 정책 변경에 따라 내용의 추가, 삭제 및 수정이 있을 시에는 홈페이지를 통해 즉시 공지하며, 이 정책은 공지한 날로부터 시행됩니다.
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